最近总有好友要我帮忙总结一些英语面试常见问题及回答,因为是求职季,所以英语面试比较多,在上海这种城市如果有面试,提前准备一些英语面试的资料,也好过临场被问倒。今天主要分享
的英语面试常见问题及回答是关于领导力和客服的问题。一、What is your leader ship style?First of all,I'm quite a hands-off manager ,For instance,if one of my team has a proect.I'll keep an eye on things,But I don't need to be involved in every detail . I'm also very approachable.in that I make sure my team know they can come to me with problems or questions at any time .Finally I like to lead from the front .That means that if everyone's working late to meet a deadline,I make sure I'm there with them.
解析:回答这一类问题的时候,我么可以加上一些引导词,例如firstly,secondly,让面试者的回答更加有逻辑,上下文非常连贯,思路比较清晰。
二、Can you tell me about a time when you demonstrated excellent customer service?Situation:There was one time when a customer's order hadn't arrived .and we didn't know what had happened to it .
Task: The customer was very unhappy.and I had to try to solve the problem for him .
Action: I arranged for a replacement to be sent,thinking we could find out what happened to the previous order later.
Result: In the end .The customer was happy that I could solve his problem quickly and simply.
S-Situation.事情是在什么情况下发生。
T-Task: 你是如何明确你的任务的。
A-Action: 针对这样的情况分析,你采用了什么行动方式。
R-Result: 结果怎样,在这样的情况下你学习到了什么。
以上这些内容可以看作一个有条理的作文模版,可以轻松应对面试官描述的逻辑方式,表现自己阐述的逻辑性和条理性。
三、在英语面试中还需要注意哪些问题?本站一直都在持续更新英语面试常见问题及回答,为的是能与大家一起分享关于英语面试的一些经验。除了准备这些硬性条件之外,大家还应调节自身心理素质。一般想要好好准备英语面试的求职者,求职的公司不是世界500强,也是一些国内的知名企业,所以如果对英语面试没有经验的求职者,不仅要提升自身实力,也要好好调节心理状态。
本文中提到的英语面试常见问题,以及一些回答问题的技巧,大家在实际操作中,可以适当做出相关调整。希望大家能好好提高英语面试能力。